Start or join a meeting:

Genesys Meeting Center

This user-friendly online meeting service easily integrates with your standard business tools and gives you the easiest and fastest meeting access available in the market. Just click to start or join a meeting online for up to 125 participants.



Use the Outlook Plug-in to start your next conference call.

NOTE: For IT administrators who centrally install the application on user desktops, click here to download the MSI package.

For Lotus IT Administrators Only
The following toolkit template is necessary if you want to integrate the Genesys Meeting Center calendar add-in to your Lotus Notes company email template. Consult your deployment guide for more details. 

Lotus Notes Toolkit Template - the toolkit template & integration guide for Lotus Notes version 6, 7 and 8.


During these recorded 60-minute, instructor-led courses you will learn how to effectively conduct meetings using Genesys Meeting Center.

Basic Training
In this session, you will learn:
  • Participant view and "no dial" options for audio
  • Moderator login and set up
  • Meeting launcher icon
  • Conference Manager
  • Scheduling Meetings via MS Outlook or wizard
  • Uploading and storing PowerPoint Presentations
  • Launching live meetings and managing audio lines
Register for training sessions »

Enhanced Training for Moderators
For those moderators who wish to enhance their virtual meetings and increase participant comprehension we provide 60 minute enhanced training sessions which cover the following topics:
  • Polling
  • Surveys
  • Quizzes
  • Reporting
  • Audio Q&A
  • Archives
  • Video
Register for enhanced training sessions »


User Guides

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Create an eCard customized with your account information.

Technical Support

Global Helpdesk
Phone: 866.436.3797 (press option 2) International: +1 706.758.1035 Email:

Customer Service

Phone: 866.436.3797 (press option 3) International: +1 706.758.1035 Email:

Event and Audio Conferencing Reservation
Phone: 866.436.3797 (press option 1) International: +1 to 703.530.5000